As technology continues to progress, so are the training tools society utilizes. This is no different for the automotive industry as Ford announced their partnership with Bosch to pilot its virtual reality training program. Ford will use the virtual reality program to train technicians on how to service the all-electric Mustang Mach-E’s high-voltage system.


“Technicians will be immersed in a simulated and gamified world, meaning they won’t need to rely on actual Mustang Mach-E vehicles to learn about its components, including the electric SUV’s new high-voltage system,” said Dave Johnson, director of Ford service engineering operations. “This new virtual reality training tool allows technicians to understand the components and steps required to service these high-voltage systems, then confidently perform diagnostics and maintenance.”


Bosch created a prototype in 2019 for automotive service training via virtual reality. In the fall of 2019, they market tested the prototype on instructors, technicians, and college students. This new virtual reality system can be used as an ongoing tool to allow technicians to continue to fine-tune their abilities, and it also has the potential to attract new hires to the automotive industry.


Bosch is also working on future extensions that will have technicians utilize virtual reality to enter the vehicle and navigate through modules, similar to walking through rooms, to learn the system. Being able to navigate between modules allows technicians to truly determine the issue in order to repair the vehicle.


“The virtual reality training solution is about new technology that builds efficiency,” said Geoff Mee, director of operations for Bosch. “By improving the diagnostic process, technicians are able to perform maintenance and make repairs faster and more easily.”


The virtual reality training solution uses an Oculus Quest virtual reality headset from Facebook. Ford and Bosch are working with Oculus for Business in order to manage their fleet of headsets deployed to the Ford technician training program. While the first virtual reality training program Ford is employing is only tailored towards the all-electric Mustang Mach-E, Ford could eventually expand their virtual reality training program to include additional vehicles.

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